Contact Us

Talk to our team

Emails from the contact form reach editors who read and reply in English. That is the only language the team works in, so a message written in any other language may not get a useful answer. Keep your message in English to make sure it is understood on the first pass.

The form is built for questions about the Ivy review itself — a clarification about a bonus term, a dispute over a rating, or a suggestion for a casino you want us to look at next. That is where the team can actually help.

Keep your details safe

No financial information belongs in this form. Never send card numbers, bank account details, payment app logins or anything that could be used to move money. The same goes for passwords, security answers and two-factor codes — the team will never ask for them, and no legitimate support operation would either.

Document scans are just as risky. Copies of passports, driving licences or utility bills contain enough personal data to be misused, and an ordinary contact form is not a secure channel for that kind of file. If a casino ever asks you to send such documents through a web form, treat that as a warning sign rather than a normal request.

If gambling is causing harm

This form is not the right place to seek help with a gambling problem. The editorial team cannot offer counselling, and a message here will not pause your accounts or block you from a casino site.

If you are struggling, stop using the form and look instead at the responsible gambling tools that Ivy provides — deposit limits, session reminders and self-exclusion are the practical levers that actually change how much you can wager. Help organisations that support people in difficulty with gambling are also available, and they work confidentially and free of charge. Their guidance is built for exactly this situation, and reaching them directly is the fastest route to proper support.

Anyone under the legal gambling age should not be using this website at all, and should close the page now.